Sales Manager - Applewood Retirement Residence

Applewood

Do you enjoy being part of a team who believes that together, they can achieve remarkable things?

Do you want to work in a culture where people take care of people?

Do you want a chance to make a difference in people’s lives?

Do you value the opportunity to grow and learn?

 www.Applewoodrr.com

Sales Manager for Applewood Retirement Residence 
If you are an enthusiastic team player who has a passion for working with seniors, we want to hear from you!

Position Summary

The Sales Manager is responsible for providing outstanding customer service in generating sales from individuals, referral groups and organizations. They must demonstrate exceptional understanding of seniors, product knowledge, report/lead base management, and current competitive intelligence. Ability to develop and maintain referral relationships and exceptional sales skills, are key position responsibilities. You will be the first point of contact for potential residents and their families, providing exceptional customer service throughout the sales journey, while demonstrating the company's values and working alongside our existing Sales Manager.

Qualifications:
Post-secondary education with experience in business administration or communications or equivalent sales experience. Excellent analytical, verbal and written communication skills in English are required. Strong communication and interpersonal skills are key to your success in this role. Organizational abilities and initiative are essential. Proficiency with office systems (phone, computer, fax, copiers, word, excel database management, CRM systems Enquire etc.). Must possess a valid Ontario driver’s license and provide a vehicle to perform the duties of this position. Must be flexible to work evenings and weekends in order to provide excellent service for our prospects.

Manage and Perform Sales 
• Maintain solid knowledge of products and services offered by Applewood Retirement Residence.
• Develop and nurture database, keeping succinct and accurate data within the CRM. (Enquire).
• Identify and initiate contact with existing and potential clients.
• Schedule daily dedicated time to work on Prospect Lead-Management
• Ensure retirement home shows well at all times and is tour ready.
• Work with prospects from initial inquiry through move in, ensuring that exceptional customer service is delivered at all stages.
• Provide alternatives and form creative solutions for all client inquiries

Selling Skills
• Explain and demonstrate the stages of the selling process (relationship building, planning the sales call, identifying priorities, relating and reinforcing benefits, feedback loop, demonstrating capability).
• Effective and timely tracking of each prospect from initial inquiry to final outcome.
• Follow-up on leads in a timely manner and bring a sense of urgency to the Sales process.
• Maintain awareness of all marketing strategies and tactics both internally and with competitors.

Manage Relationships
• Develop and maintain good relationships with existing and potential prospects, their family, friends and all referral sources.
• Develop and maintain effective working relationships with Applewood team members.
• Effective verbal and written communications skills are required to communicate with individuals of varying levels of education and diverse backgrounds.
• Build a trusting relationship with all prospects, assisting them to identify and understand their true needs.

In addition to a competitive wage, you will find Lev Senior Living offers thoughtful employee perks; from employee discount programs & team building fun to opportunities for education and growth. 

Please note: Some websites state wages or wage ranges at their own discretion. Any wages stated on the posting have not been provided nor approved by the employer. Wages are based on the responsibilities of the role and the applicants experience and will be discussed between final applicants and the hiring manager

Lev Senior Living is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify Lev Senior Living if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Lev Senior Living will work with you to determine how to meet your needs.